QuickBooks error H505 occurs when opening the company file in multi-user mode. The sudden encounter of this error occurs with an error message on your screen that reads, ‘This company file is on another computer, and QuickBooks needs some help connecting.’

 

It states that your company file is on another computer rather than the server computer, so you can’t open the company file. QuickBooks error H505 also prevents you from switching from single-user to multi-user mode. To know these reasons and the suitable fixes, go through this guide till the end.

 

If you are facing issues while following this guide or need professional guidance, we suggest you contact the experts. Dial +18557380359 to get in touch with the team of industry experts and discuss the issues you are facing 

Possible Reasons Behind Error Code H505 in QuickBooks 

 

The following are the possible reasons that trigger QuickBooks error code H505 and prevent you from accessing the company file. 

 

• The QuickBooks Database Server Manager services might not be running, causing error H505.  

• The .ND and .TLG components of the company file are damaged. 

• Some network connection issues and damage to your company file can trigger error code H505. 

The following blogs can help you: Best Methods to Eliminate QuickBooks Error 6000 832 

Best Solutions to Rectify Multi-user Error H505 in QuickBooks 

 

Now, let’s move to the troubleshooting solutions to fix error code H505

 

Note: Try to fix your common network connection issues and the company’s data damage by running the QuickBooks File Doctor. 

Solution 1: Make Use of QuickBooks Database Server Manager

 

QuickBooks Database Server Manager helps you host your company file in multi-user mode. So, you make sure the QBDBMS is running on your server computer. 

 

• Download and install the latest version of tool hb (1.6.0.3) on your system. 

• When done, open the tool hub by double-clicking on it. 

• Go to the ‘Network Issues’ menu from the Tool Hub. 

• Select ‘QuickBooks Database Server Manager’ from the dropdown. 

• Look for the company file folders and click ‘Start Scan’ in the database server manager. If you don’t find the company file folder, click ‘Browse’ to the company file location and click ‘Start Scan.’ 

• Running the QBDBMS tool automatically fixes the firewall permissions to host the company file. Once the scan finishes, click ‘Close.’

• Now, open your company file on each workstation and switch to multi-user mode.  

Solution 2: Give a New Name to the .ND and .TLG File

 

Renaming the .ND and .TLG file components will replace this file with a new one and fix the related issues. 

 

• Go to the folder in which your company file is saved. 

• Look for with .ND and .TLG extension at the end of the company file name. It looks like comapny_file.qbw.nd, comapny_file.qbw.tlg. 

• Select and right-click these files one by one and select ‘Rename.’

• Add .OLD at the end of these file names as comapny_file.qbw.nd.old, comapny_file.qbw.tlg.old.

• Now, open your company file in QuickBooks to replace the file with the new one. 

 

Read More: Why QuickBooks Not Updating Or Fails After Windows Update

 

After following this guide, we hope you can successfully fix QuickBooks error H505. If this error persists, try to fix it by repairing the Windows .Net framework tool. For further guidance, dial +18557380359 to connect with QB experts and consult your issues.