QuickBooks Payroll is an amazing component that allows employers to generate an accurate employee payroll. The users can send paychecks and other salary-related documents by using the QuickBooks payroll service. It is advisable to update the Payroll service before distributing the paychecks to your employees. However, users might face QuickBooks payroll update not working issues. Usually, the issue occurs due to some difficulty in network connection, company files, or discrepancies in the software. The most common QuickBooks payroll update errors that users face are PS 038, PS 032 or PS 077, PS 034, and errors 15270,12152. Let us read the blog till the end to learn more about this payroll update error.

 

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Why My QuickBooks Desktop Payroll Updates Not Working

The top reasons for facing QuickBooks Desktop Payroll Updates Not Working issue are: 

• The incorrect paycheck information will result in this error. 

• You are using the outdated version of QB and Payroll. 

• The incorrect service key will lead to this error. 

• An incorrect installation file of QuickBooks will prompt this error.

• QuickBooks company files got damaged due to a virus or malware attack.

 

Troubleshooting Steps to Fix QuickBooks payroll update not working issue 

Below, we have compiled a list of solutions to fix the payroll update issue that is not working.

 

Technique 1: Upgrade the payroll version 

• Sign in to QuickBooks software with the help of your admin credentials. 

• After that, click on the employee’s tab and then select the Get Payroll Updates option. 

• Further, press the Download entire update option and then tap the update button. 

• A successful message appears, “Your system has a new or payroll tax update installed. Select the OK button to read all changes“. 

• Lastly, tap the OK button to close the window.
  

 

Technique 2: Install a Digital Signature 

• Foremost, open the C: ProgramFiles/Intuit/QuickBooks path in your system.  

• Now, locate the QBW32.exe file and right-click on it. 

• Further, choose the properties option and then click on the digital certificate tab in the opened window.

• Here, make sure that Intuit is tick-marked in the signature list. 

• Next, click on the detail tab and select View certificate in the opened window. 

• Thereafter, click on the Install certificate option. 

• Complete the on-screen instructions and restart the system once the process is over.
  

Technique 3: Register your QuickBooks Desktop 

• Open QuickBooks and sign in by using your admin ID and password.

• Now, press the help menu and choose Activate QuickBooks Desktop from the drop-down list. 

• Stick to the on-screen instructions to verify the information to get the QuickBooks registered. 

• Now, download the latest payroll tax table.

Technique 4: Reset the Internet Explorer Settings 

• Open Internet Explorer and click on the three dots available at the extreme right top corner.

• Now, choose the tools option and then the internet options. 

• Further, click on the advance tab and then select the reset or restore settings option. 

• Finally, click on the Apply button to make changes, and end the process by clicking on the OK button.

Summing Up 

QuickBooks Payroll plays a crucial role in calculating accurate paychecks. An updated payroll tax table is a necessity to have an accurate and correct paycheck. However, the QuickBooks desktop payroll updates not working issue is quite confusing and tiresome. With the right technique, you can easily handle the annoying error. Hopefully, the methods described in this blog will help you in fixing the error. You can get in touch with our experts if you need further advice.