Does your QuickBooks shut down unexpectedly when opening company files? If yes, don’t worry; we are here with some solutions to fix this issue. But before moving to them, let’s know more about the issues of why QuickBooks crashes suddenly. When trying to save a created invoice or open the company file, your QuickBooks crashed suddenly with an error code QuickBooks error 6069 on your screen. 

 

Error 6069 appears on your screen with an error message that reads, ‘QuickBooks unrecoverable error – we apologize for the inconvenience.’ This error on your screen shows a damaged internal component or interruption occurred while opening QuickBooks. To find the causes and solutions to fix Error 6906, read this blog till the end.

Are you finding this troubleshooting guide hard to follow? If yes, dial +1(855)-955-1942 and get in touch with our team of technical experts 

What Causes Error Code 6069 in QuickBooks Desktop?  

There can be multiple reasons why your QuickBooks crashed suddenly and ended up with an error code 6069 on your screen. Let’s get familiar with them:  

• Your company file might get damaged or corrupted, which triggers error code 6069 when opening it. 

• The user credentials you have used to log in might be damaged. 

• You are trying to open your company file before downloading your QuickBooks completely.

Suitable Solutions to Fix QuickBooks Error Code 6069

 

Before moving to solutions, make sure you have updated your QuickBooks to its latest release. Also, don’t forget to create a backup for your company file, as these troubleshooting solutions can make your company file erase. Now, let’s move further:

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Solution 1: Utilize the QuickBooks File Doctor from Tool Hub

Use these steps to fix the data damaged by running the QB file doctor:

• Close the QuickBooks program or the open company files. 

• Go to Intuit’s official website and download the latest version of Tool Hub (1.6.0.3). When the tool hub file downloads, save it in an accessible location. 

• Open the file you have recently downloaded (QuickBooksToolHub.exe). 

• Install the QB Tool Hub by following the displayed instructions and accepting the product agreement. 

• When done, open the tool hub by double-tapping on it. 

• Go to the ‘Company File Issues’ menu. 

• In the pop-up menu list, select ‘Run QuickBooks File Doctor.’

• From the dropdown menu, select your company file.  

• Select ‘Check Your File’ from the displayed options and click ‘Continue.’

• You’ll be asked to enter the admin password. Do the same and click ‘Next.’

• The tool can take some time to find and fix the data damages and network issues; wait till then. When done, you can successfully open your company file. 

After following this solution, if error 6069 persists, try to fix it using the next solution. 

Solution 2: Use a Different QuickBooks User  

The unexpected shutdown of QuickBooks, and the appearance of error code 6069 can occur if your user credentials are damaged. To resolve this issue, create a new QuickBooks user account:  

• To create a new user, go to Company, select Set Up Users and Passwords. 

• Then, move to Set Up Users in the next solution. 

• (If you are an Enterprise user: Go to Company, then Users, and click on Set Up Users and Roles). 

• Now click Add User, type username and password for a new user ID, and click Next. 

• After creating new user credentials, customize them as necessary.

• After that, Finish the process.  

• To sign in as a new user, go to file and close your company or log out. 

• Now, enter the user’s credentials we have created above and log in.

Have you followed every troubleshooting as mentioned above solution but are still unable to figure out QuickBooks error 6069? If so, call +1(855)-955-1942 and consult with our team of QuickBooks experts, who are available to help you. 

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